Eniax Evolution Miami 2025 brought together healthcare leaders from the United States and Latin America at Google's offices to discuss a shared reality: fragmented processes, disconnected systems, and the daily loss of patients and operational efficiency.
The event demonstrated how AI-powered orchestration can connect teams, automate interactions, and turn operational complexity into measurable efficiency.
Miami became a meeting point where innovation, technology, and clinical management converged to rethink patient access. Held at Google's offices, the event explored how healthcare institutions can move beyond fragmented automation toward orchestration — integrating data, channels, and real-time decisions.
The discussion highlighted how artificial intelligence can coordinate, predict, and personalize every step of the patient journey — allowing institutions to regain control without replacing their existing systems.
Participants agreed that orchestration doesn't replace people — it empowers them, eliminating operational noise and giving time back to clinical teams.
"Real change happens when we stop automating tasks and start orchestrating decisions. It's not about replacing anyone — it's about freeing time to care better."
"AI applied with purpose transforms patient care only when data, empathy, and process work together."
The results shared during the event confirmed the impact of orchestration: a 50% reduction in no-shows, 20% more patients attended, and up to 10× ROI within the first months.
Institutions adopting this model operate with predictive precision — eliminating idle time and improving the overall patient experience.
Conoce a los líderes que participaron en el evento en las oficinas de Google Miami:
Patricia connects every step of the patient journey — from the first contact to follow-ups — combining empathy, prediction, and automation to ensure no patient, appointment, or data point is ever lost.
Designed for outpatient and diagnostic processes, she helps institutions regain operational control, reduce losses, and deliver a continuous, human experience.
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