Introducing the human face of health
Empathetic patient management at your fingertips
Who is Patricia™?
Who is Patricia™?
Patricia™ is a virtual assistant powered by a team of trained medical administrators. Enhancing the patient experience with powerful communication, Patricia™ improves patient management by scheduling appointments and preventive treatment, managing waitlists and monitoring patients.
Patricia™ is a virtual assistant powered by a team of trained medical administrators. Enhancing the patient experience with powerful communication, Patricia™ improves patient management by scheduling appointments and preventive treatment, managing waitlists and monitoring patients.
Explore our features
Appointment scheduling
Our system can be integrated into your existing calendar, helping patients schedule appointments without a lengthy back-and-forth process. Patricia™ offers intelligent booking features, which includes scheduling shorter appointments for routine checkups and report reviews, handles waiting lists and triages.
Patient reminders
You can now leave important patient reminders to Patricia™. This includes instructions on how to get to your clinic, if there are parking facilities, and gives patients a head’s up about any inconveniences. This ensures fewer “no shows”, which improves how your clinic manages its resources.
Adherence monitoring and preventive care
To make sure patients are adhering to treatment timelines, Patricia™ contacts patients to follow up on their treatment and facilitates privacy-friendly patient monitoring. With this type of empathetic patient support, you improve patients’ lifetime value and give them greater control over their health.
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Our channels of communication
Patricia™ adds appointments to patients’ schedules and sends them important information regarding their appointments.
Messages
Patricia™ can text and WhatsApp patients to make their lives easier. We help you support their health without even knowing it.
Call centre
Enjoy call centre support with Patricia™. Our virtual assistant coordinates with patients via calls to improve their healthcare experience.
Reintroduce empathy and compassion to healthcare
Begin your journey to patient happiness with Eniax
This is what our esteemed clients have to say
This is what our esteemed clients have to say
I’ve been using Eniax’s services for three years now and I’m very satisfied. More than just a service provider, the team really is a strategic partner for all their clients.
In three years, we’ve made significant progress in terms of digitising our relationship with our patients, especially when it comes to confirming medical appointments. Eniax has constantly adapted to our needs, supporting us proactively in improving service indicators and completely transforming how we confirm our appointments.
Today, this has become our biggest point of contact with our patients (more than 80% of patients contacted are contacted by Eniax), and we’ve even managed to reduce “no shows” (patients who have confirmed their appointment but do not attend).
and business support, the Eniax team is always ready to support us and adapt to any of our requests and requirements!
Communication between the clinic and you are always important.
We are all moving forward in learning
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