E N I A X

The solution to maintain fluid communication
with your patients and improve the conversion of your offer.

Our innovative solutions positively impact the efficiency of healthcare providers processes around the world, enabling them to deliver a better service experience to their patients.

WE OPTIMIZE YOUR SCHEDULING PROCESSES FOR MAXIMUM CONVERSION AND GUARANTEE A SIGNIFICANT REDUCTION IN PATIENT NO-SHOWS

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MILLION PATIENTS

We serve more than 50 million patients a year — the total population of Colombia.

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HEALTHCARE FACILITIES

We work with over 300 hospitals and medical centers — the total surface area of 100 football fields.

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SATISFACTION RATE

Our services satisfy 97 out of 100 people.

Maximize your offerings.

We decrease patient absenteeism by more than 50% in the appointments we manage

We reduce over 60% of incoming calls and 70% of outgoing calls, improving the reputation of the center.

We obtain 70% patient attendance rate in scheduled appointments

We achieve a 95% accuracy rate in predicting which patients will attend their appointment.

How and when can you use your medical offer more effectively?

Our solutions support patients proactively by assisting their needs with innovative and effective solutions at every stage of the process:

  • During the scheduling process
  • Prior to the medical consultation
  • During the appointment
  • After the appointment

Patricia™

How do we achieve this? Our virtual healthcare assistant, Patricia™, facilitates, automates and improves the interaction between healthcare providers and patients. Patricia™, is an artificial intelligence engine designed and trained to respond and act on a variety of information requests.

Benefits calculator

Find out the benefits your center could gain by joining the digital world that en engages proactively with patients.

Testimonies

Casos de Éxito