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Goodbye Call Centers.

Hello Eniax Inbox!

AI-powered digital health contact center with omnichannel communication

A smarter way to manage patient access: fewer no-shows, greater efficiency.

ENIAX: The future of medical appointment management

Smart solutions for optimizing appointment scheduling

Automate appointment scheduling, manage cancellations in real time, and boost healthcare efficiency.

Ensure continuity of patient care in your center.

Help every patient complete exams, treatments, and procedures with digital post-visit follow-up to improve patient adherence.

Free book on omnichannel healthcare communication to optimize patient access and reduce no-shows.

The New Standard in Outpatient and Diagnostic Communication

Get your free book and learn how AI is transforming patient access, reducing no-shows, and managing waitlists with an omnichannel approach.

Solutions

The entire patient journey, solved in one platform.

Our Clients endorse our work

'We have achieved historic levels of reduction in the 'no-show' rate in medical consultations, reaching a 9.1% no-show rate in specialty consultations in January 2024. This is remarkable, since in some specialties, the rate had never fallen below 15%'

Dr Victoria Pinto

Dr. Victoria Pinto

Director | Hospital del Salvador, Chile

'We started from a situation of no-shows for consultation of 20% of all specialties, and now we are at 8% no-shows, which means that we have stopped losing thousands of hours of activity on the part of our physicians'

Dr Carlos Zarco

Dr. Carlos Zarco

Medical Director | Hospital HLA Universitario Moncloa, España

'Artificial intelligence (AI) is predicting, “This person, who has scheduled appointments 3-4 times and failed on two of those occasions, has a 50% chance of attending the consultation.”' What do I do with this information? That same slot is assigned to another person. And, in the event that the first patient does indeed come to the appointment, I have the possibility of seeing both patients.'

Fabiana Fernández

Claudio Garcia Diaz

Business Manager | Clinica Indisa, Chile

Quality Service

97%

Satisfaction rate

Proven Expertise

72+

Million patients per year

International Presence

350+

Health centers in different countries

Customers who trust Eniax

Clinica Alemana logo
Clinica Davila logo
Clinica Indisa logo
Swiss Group logo
Teletón logo
Grupo Bupa logo
Asisa Logo
Hospital Alemán Logo
IntegraMédica Logo
Clinica Vespucio Logo
 Cedir Logo
 HLA Logo
LifeFocus Logo
 Incocegla Logo

Frequently Asked Questions

Can I save money?

We eliminate 100% of OUTGOING calls and reduce 60% of incoming calls.

What is the expected savings?

We carry out the entire management with only one platform, being able to attend 20% more patients in a conservative scenario.

Where can I view the platform?

We provide a web dashboard with the complete management of the center and all the data obtained.

What is the return on investment (ROI)?

Typical Return on investment (ROI) figures at 5 to 8 times the initial invested capital.

If I already have a scheduling system, can I use the services from ENIAX?

We can complement the service you currently have as we have the complete solution to cover the needs of the patients journey.

Can I use the platform data to measure performance?

The platform has predefined display screens but we design special screens for each of our customers, we know that each industry has different needs and a different display method is required for each of our customers.

What is the difference with a chatbot?

Eniax offers a personalized experience and reduces response time, unlike traditional chatbots that only answer basic, pre-established questions.

Can patients be sent information about previous administrative processes?

Yes. We provide accurate and timely information to patients to avoid congestion at the reception, optimizing flows and reducing waiting time between visits.

Can we send patients information on the preparation for their exams/treatments?

Yes, we guarantee that the patient receives accurate and complete information about the necessary preparations for any exam or treatment, ensuring its success and avoiding setbacks.

Can Eniax schedule the after care exams referred by the doctor?

Yes. After the appointment, Patricia contacts the patient to coordinate exams or treatments indicated by the doctor, avoiding additional efforts by the patient and ensuring that they are performed in a timely manner within the same institution