Eniax Inbox
Say Goodbye to the Call Center
Discover a new way to communicate with your patients and start paying for measurable results.
Discover a new way to communicate with your patients and start paying for measurable results.
Know what your patients will experience↓
Omnichannel
Omni-channeling ensures a seamless experience for users. We integrate various communication channels (email, SMS, WhatsApp and phone calls) into a single system, allowing a complete view of the interaction history.
Accurate, real-time responses.
Automation with Patricia Eniax, our AI assistant, improves efficiency and reduces wait times
97% +3% 2024
Satisfaction
-25%
Of the Call Center price
≈90
Seconds response time
72+
Million patients annually
Autonomous and efficient communication with patients
Eniax Inbox manages appointment confirmations, reminders and responds to all inquiries without waiting times, thanks to an autonomous and efficient communication with patients, reducing the Call Center load by 60%.
Effective care
ENIAX INBOX is available on the home page of the medical center's website via a WhatsApp button. This will allow patients to start a conversation immediately. If a patient contacts the medical center by phone, he or she will be offered the option to continue the conversation via WhatsApp, thus decongesting the call center.
Reduce by
60%
the incoming calls to your Health Center
Effective care of
99%
with a timely and active communication with your patients
Thanks to its communication flows, using the usual channels such as email, SMS or WhatsApp, finally after about a month with this service, we have seen that absenteeism has decreased from 30% to 14% . More than 50%!
Eniax Inbox enables the medical center to serve a large number of patients efficiently and without delays, significantly improving the patient experience and quality of service.
The implementation of this system not only streamlines communication, but also optimizes the medical center's resources, allowing for quality, personalized and rapid care.
Efficient service without delays
Unrestricted communication
Optimize resources
