Madrid brought together healthcare leaders to examine the growing pressure on outpatient operations and the challenges facing the system.
Throughout the session, the focus was on advancing toward a more coordinated and predictable model — one capable of integrating schedules, waitlists, and operational variations in real time.
The meeting in Madrid brought together sector leaders to reflect on how to move from fragmentation toward a more coordinated and connected outpatient operation. The discussion focused on the need to integrate data, processes, and channels to reduce operational complexity and strengthen continuity of care. Participants agreed that orchestration does not replace people: it enhances decision-making, provides real-time visibility, and enables more predictable operations.
“We must place the patient at the center of our operations. Our work integrates pathology, clinical analysis, and diagnostic imaging, and we aim for technology to orchestrate processes and connect systems, reducing information fragmentation. The goal is to improve the patient journey and ensure that diagnostic results are delivered efficiently and reliably.”
“At Telefónica, we develop strategic projects in public healthcare with a patient-centered approach. We aim to improve accessibility, enable monitored follow-up outside the hospital, optimize professionals’ time, and ensure the quality of physician–patient interaction, reducing administrative burden.”
The insights shared in Madrid confirmed the impact of moving toward a
more integrated outpatient model: increased operational visibility,
improved anticipation capacity, and more connected decision-making.
Institutions adopting this approach reduce friction, optimize
scheduling, and strengthen continuity of care in an increasingly
demanding environment.
Meet the leaders driving innovation at the event. From doctors to engineers, each brings their unique expertise to transform the future of healthcare with AI.
Eniax Evolution Madrid 2026 demonstrated that artificial intelligence not only optimizes hospital operations, but also humanizes them.
More than 650 institutions across Europe and Latin America are already advancing toward a more efficient, personalized, and sustainable model of healthcare.
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