We work with the most prestigious providers in Europe and Latin America to transform healthcare into a proactive model
Do you want to know if our services are for you?
If you believe that healthcare should be aligned with a smoother and more seamless patient experience, our medical management system is designed to make it happen.
We are able to balance these objectives with the human touch of our patient management system, improving the way patients access and navigate different healthcare services. In this way, we increase your efficiency and generate cost savings.
At Eniax, we always seek to help our clients realize that there is no need to compromise operational goals to make the patient experience more empathetic.
We work with you to integrate into your channel strategy and make the most of the advantages of our virtual medical assistant.
Testimonies
Since we started using the services provided by ENIAX, we have experienced an internal revolution. On the one hand, we have improved the way we relate to our patients, achieving timely, clear and close communications. And on the other hand, from the operational point of view, we support our clinics in different critical points of the operation, thus managing to decompress the workload of people.
From the beginning of the implementation to the post-sale stage, ENIAX offers a tremendous quality of service, with trained professionals who are concerned about the needs of their clients, always offering timely and flexible solutions.
From the beginning of the implementation to the post-sale stage, ENIAX offers a tremendous quality of service, with trained professionals who are concerned about the needs of their clients, always offering timely and flexible solutions.
Uno Salud Dental
At the start of 2022, we remained focused on the strategic guidelines aimed at improving patient service. We made progress confirming shifts to reduce absenteeism, which allowed us to optimize the staff’s shift scheduling and then the rescheduling of canceled shifts to those who needed them. The initial set-up and implementation took three months, during which we analyzed the relationship system with our patients, critical processes and necessary developments.
The process to improve our indicators was carried out by a team composed of Customer Experience, Systems, Cell Center and Communication. Together with ENIAX, we have managed to reduce absenteeism by 10% in two months, with a positive impact on shift management.
The direction established by the hospital’s management and the team’s hard work is what has made this a successful project today.
The process to improve our indicators was carried out by a team composed of Customer Experience, Systems, Cell Center and Communication. Together with ENIAX, we have managed to reduce absenteeism by 10% in two months, with a positive impact on shift management.
The direction established by the hospital’s management and the team’s hard work is what has made this a successful project today.
Hospital Aleman
As a user of Eniax services, I feel very satisfied. More than being a service provider, the Eniax team seeks to be its customers' strategic partner.
In these nearly 3 years, we have made significant progress in terms of digitizing the relationship with the patient for the confirmation of medical appointments. Eniax has been in a constant process of adapting to our needs and proactively seeking to support us in improving service indicators.
Eniax has become a key solution to confirm appointments, becoming today the major patient contact channel, with the most contacted patients (over 80%) and achieving the best no-show rate.
In these nearly 3 years, we have made significant progress in terms of digitizing the relationship with the patient for the confirmation of medical appointments. Eniax has been in a constant process of adapting to our needs and proactively seeking to support us in improving service indicators.
Eniax has become a key solution to confirm appointments, becoming today the major patient contact channel, with the most contacted patients (over 80%) and achieving the best no-show rate.
We started to work with ENIAX in mid-2019. The implementation and adaptation to our existing systems was quick and successful. Since then, we have been moving forward together in the incorporation of different tools that have given a new dimension to communication with patients and have increased our productivity significantly.
Finally, I must emphasize that in the difficult situation caused by the COVID-19 pandemic, ENIAX did not behave like just any service provider; instead, they stood by us at all times and showed us the commitment of a true partner, which speaks for the quality of the company.
Finally, I must emphasize that in the difficult situation caused by the COVID-19 pandemic, ENIAX did not behave like just any service provider; instead, they stood by us at all times and showed us the commitment of a true partner, which speaks for the quality of the company.
Thanks to ENIAX, we are creating a new space for communication with our patients that is effective and efficient, and which also allows us to automate and redistribute resources to other business areas.
Grupo HLA
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Since we started using the services provided by ENIAX, we have experienced an internal revolution. On the one hand, we have improved the way we relate to our patients, achieving timely, clear and close communications. And on the other hand, from the operational point of view, we support our clinics in different critical points of the operation, thus managing to decompress the workload of people.
From the beginning of the implementation to the post-sale stage, ENIAX offers a tremendous quality of service, with trained professionals who are concerned about the needs of their clients, always offering timely and flexible solutions.
From the beginning of the implementation to the post-sale stage, ENIAX offers a tremendous quality of service, with trained professionals who are concerned about the needs of their clients, always offering timely and flexible solutions.
Uno Salud Dental
At the start of 2022, we remained focused on the strategic guidelines aimed at improving patient service. We made progress confirming shifts to reduce absenteeism, which allowed us to optimize the staff’s shift scheduling and then the rescheduling of canceled shifts to those who needed them. The initial set-up and implementation took three months, during which we analyzed the relationship system with our patients, critical processes and necessary developments.
The process to improve our indicators was carried out by a team composed of Customer Experience, Systems, Cell Center and Communication. Together with ENIAX, we have managed to reduce absenteeism by 10% in two months, with a positive impact on shift management.
The direction established by the hospital’s management and the team’s hard work is what has made this a successful project today.
The process to improve our indicators was carried out by a team composed of Customer Experience, Systems, Cell Center and Communication. Together with ENIAX, we have managed to reduce absenteeism by 10% in two months, with a positive impact on shift management.
The direction established by the hospital’s management and the team’s hard work is what has made this a successful project today.
Hospital Aleman
As a user of Eniax services, I feel very satisfied. More than being a service provider, the Eniax team seeks to be its customers' strategic partner.
In these nearly 3 years, we have made significant progress in terms of digitizing the relationship with the patient for the confirmation of medical appointments. Eniax has been in a constant process of adapting to our needs and proactively seeking to support us in improving service indicators.
Eniax has become a key solution to confirm appointments, becoming today the major patient contact channel, with the most contacted patients (over 80%) and achieving the best no-show rate.
In these nearly 3 years, we have made significant progress in terms of digitizing the relationship with the patient for the confirmation of medical appointments. Eniax has been in a constant process of adapting to our needs and proactively seeking to support us in improving service indicators.
Eniax has become a key solution to confirm appointments, becoming today the major patient contact channel, with the most contacted patients (over 80%) and achieving the best no-show rate.
We started to work with ENIAX in mid-2019. The implementation and adaptation to our existing systems was quick and successful. Since then, we have been moving forward together in the incorporation of different tools that have given a new dimension to communication with patients and have increased our productivity significantly.
Finally, I must emphasize that in the difficult situation caused by the COVID-19 pandemic, ENIAX did not behave like just any service provider; instead, they stood by us at all times and showed us the commitment of a true partner, which speaks for the quality of the company.
Finally, I must emphasize that in the difficult situation caused by the COVID-19 pandemic, ENIAX did not behave like just any service provider; instead, they stood by us at all times and showed us the commitment of a true partner, which speaks for the quality of the company.
Thanks to ENIAX, we are creating a new space for communication with our patients that is effective and efficient, and which also allows us to automate and redistribute resources to other business areas.
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