The accessibility of healthcare always sparks debate and is an area that ties different issues together. Everything from socioeconomic background and age to geopolitical location and community experiences is important.
The fact of the matter is that healthcare is a fundamental human right. Ensuring that it is accessible to everyone is a necessity.
The current COVID-19 vaccine rollout has brought these inequities in accessibility to light. The United States has currently administered (link to an article entitled, ‘How Is The COVID-19 Vaccination Campaign Going In Your State?‘) 55,220,364 doses of the vaccine and we still have ways to go until we can feel the effects of the vaccine drive.
Reconciling the groups that need the vaccine the most and those that are currently eligible to receive it is a feat. A feat that is neither straightforward nor easy.
In several parts of the nation, states struggle to cope with rapidly expiring vaccines while others are confronted with call centers flooded with vaccine inquiries.
These inefficiencies are rife in a vaccination drive of this nature. In order to benefit from the vaccine, healthcare providers and clinics must be equipped with every resource possible to continue the vaccine rollout to the best of their ability.
Digitalization is the most obvious choice. Today, using tools like a patient online portal is the only way to go about achieving the goals behind vaccination efforts.
Mass vaccination is the issue at the heart of healthcare at the moment. In years to come, when COVID-19 vaccination is no longer a priority, medical systems will still need to be prepared for the possibility of another pandemic.
Improving the accessibility of healthcare must remain a constant goal. Here’s what we must expect from the technology we use to transform healthcare.
A patient online portal must work across all demographics
The demographic that generally engages with health services the most are senior citizens. This is also the demographic that is likely to struggle the most with adapting to new technologies and systems.
This often means that they feel excluded from tools like a patient online portal. This is a grave oversight when it comes to modern healthcare; we can’t afford to leave anyone behind.
While accessibility is often linked to the availability of resources, accessibility must also include the usability of these platforms.
After all, a system isn’t truly accessible unless everyone who needs it can access and navigate it with ease.
As a result, one thing that is needed from all digital healthcare solutions is an easy-to-use interface and straightforward guidance.
An empathetic (link to an article entitled, ‘3 ways a patient management platform will improve patient care‘) patient management platform performs this function by prioritizing the patient experience at every turn.
A patient online portal and its effect on remote patient care
As the globe expands and populations boom, we turn more and more to digital solutions to unite us. Healthcare is no different.
Remote patient care became the norm during the COVID-19 outbreak, but it has become clear that distanced healthcare will be increasingly commonplace in the future.
In order to meet this need, improving remote patient care and building more robust systems that support it must become a priority. Telehealth systems, including patient portals and a host of other features, support healthcare access across distances.
This can help us manage the spread of disease and expand the radius of a healthcare provider.
Using the right digital platform that can tend to patients with empathy while achieving efficiency is important to retain the value of healthcare. It is an industry that is ultimately centered on the patient and the lifesaving interactions they have with medical teams.
Technology holds the power to expand the limits of the medical field and the delivery of care. It can reduce the burden on healthcare professionals, lower operational costs, and improve the patient experience.
To achieve this, the right balance must be struck between efficiency, empathy, and accessibility. The right patient online portal is all of this at once.